Frequently Asked Questions

Is this course Court approved?
Yes. We receive referrals from a number of different sources some of which include the courts, solicitors, employers, family members.

Is the Anger Management course for both men and women?
Yes, this course is for both men and women. Additionally, couples and partnerships may attend this program if the issues they have are with other people rather than each other. Couples and separated parties who are in conflict with each other could not attend this program together. They would need to attend separate programs.

Will I get a certificate?
At the end of all our programs, participants who successfully fulfil all requirements of the program will receive a Certificate of Completion. In some instances when a person has not fulfilled the necessary requirements of the program, even though they attended all the sessions, they will get a Letter of Attendance rather than a Certificate of Completion.

Who usually attends the Anger Management and Men’s Behaviour Change programs?
People referred by the courts, solicitors, employers and family members. Individuals who also feel that they can benefit from doing this program also attend. The program is for both men and women.

What are your Anger Management and Men’s Behaviour Change programs going to do for me?
Technically, no program can do anything for you. It’s very much what you put into it and your willingness to practice strategies and methods taught after the group finishes that makes all the difference. You can even attend a six-month program, but fail to practice the concepts and methods taught and consequently there would be no long-term change.

Will I be cured of my anger after this course?
Anger as an emotion is a normal and natural feeling. It generally comes about when you feel threatened in a number of different ways. How you judge people, situations and the world around you also influences (not causes) the extent of your anger. You will feel angry at various times and what this program will do is to show you how to regulate it to a level where you can choose more effective ways of expressing it.

Do I need to sit a test?
No, there is no test. It is important however that all participants contribute to discussions and participate in some of the exercises.

When I complete Anger Management, is there something else I can do or a “next level” to follow up?
There are other workshops on this website which will complement the Anger Management program. Some people also find it useful to follow-up on individual or couple counselling sessions. Others choose to do the program again as they often become more familiar with the concepts and strategies the second time around.

Can I pay on the day?
For our Anger Management and Men’s Behaviour Change programs: No, your investment must be paid by the due date to confirm your place in the course. There are a number of activities we need to perform to fulfil your registration and expenses for these need to be committed before the program starts. This includes general administrative functions and printing of manuals and certificates.
For our Counselling services: Payment is required at least 48 hours before the appointment. If you cancel your appointment and give us 24 hours’ notice, we will refund the total fee. If 24 hours’ notice is not provided for you simply forgot to attend, we will retain 50% of the session fee.

Can I do the Anger Management and Men’s Behaviour Change programs twice?
Yes, you can attend the program twice and also benefit from the discounted rate for the Anger Management programs. Unfortunately, Men’s Behaviour Change Program’s don’t attract a discount.

I’m not good at reading and writing, will this be a problem?
There is no problem. You will still be provided with your manual/ written material. Much of the educational components of the program is done via discussions, small group exercises video and on a whiteboard.

Can I bring an interpreter?
Yes, you can bring a professional and registered interpreter (no family or friends) to the Anger Management program in particular. Your interpreter would also need to meet with the requirements and general group rules of the program regarding mobile phones, start and finish times, etc. The participant attending the program would need to fund the interpreting service themselves. A copy of the professional interpreter’s registration and organisation needs to be supplied prior to the program. The interpreter needs to agree to have his/her name appear on the certificate or letter of attendance as the interpreter for the participant.

Is there a minimum age limit for the Anger Management and Men’s Behaviour Change programs?
Individuals 18 years of age and above. Participants who have attended our program in the past have ranged from 18 years of age to 75 years of age.

What happens if I can’t attend the Anger Management program on the day?
This does happen from time to time due to illness, issues with technology, the internet or simply forgetting. However, there is no refund. There are limited places in the program and one was kept for you at the exclusion of someone else. Your manual was also professionally printed and posted to you and a certificate was prepared in anticipation of your program completion. Non-refundable fees were paid to 3rd parties in order to prepare for your attendance. To enrol in the next program, you would need to pay a rebooking fee. However, please note that if you also did not attend the second program once arrangements had been made and chose to register for a third time, you will be charged the full fee.

What happens if I miss one of the Men’s Behaviour Change program sessions?
Two sessions can be missed for medical reasons; however, you will be required to provide us with a medical certificate. Missing any more than two sessions will require you to complete make-up sessions and this will be an additional cost.

I’ve paid my registration fee but need to pull out. Will I get a refund?
Yes, you will get your registration fee back minus a $50 administration charge if you notify us before the deadline date for that particular program. Notifying us after the deadline date will not attract any refund as non-refundable expenses have been committed and paid to 3rd parties by Sanctum.

Can couples attend the Anger Management program?
Yes couples can attend the Anger Management program. Couples may also choose to participate in couple counselling which provides a more personalised approach. Separated parties who are in conflict with each other could not attend this program together. They would need to attend separate programs.

I live interstate or overseas can I attend?
Yes you can. As this program is currently being run via Zoom, you can attend from anywhere in the world. You just need to make sure you have stable Internet, a laptop, computer or tablet. Mobile phones are really not desirable and in fact not permitted for our Men’s Behaviour Change Program as they limit your participation.